1. figure4u.com - Who are We?

We are a Japanese Company, NAKAGAMI Inc. we are based in Matsuyama, Ehime in the Island of Shikoku. We are specialist in the field of exporting Japanese products in the world.

Yes, the definition of an item in "Stock" means, in our warehouse or at our supplier warehouse. Our stock is updated daily by our system.

Yes, we are ONLY selling the "Japanese Version" of the products! All of our products are Official Products!

All of our products are sent by Japanese Post or Fedex. We have many delivery choices. For more information about the delivery, please go to this page: Delivery Information

It can take up to 3-4 days to process an order. Depending of your shipping method you can receive your order within 2-3 days or 3 months. For more information about the delivery, please go to this page: Delivery Information

We can send our products to all over the World ! ! ! Our system will calculate automatically the shipping fee for your country.

You can pay by: - Credit Card (Carte Bleu, Visa, MasterCard, American Express, Aurore, Cofinoga, 4 étoiles) - Paypal

For Product in Stock: - Paypal: We can only accept Yen. - Credit Card: We can accept, Euro, GBP, USD, CHF. For Products in Pre-Order: - Paypal: We can accept: Yen, Euro, British Pound, USD, CHF. - Credit Card: We can accept: Euro, British Pound, USD, CHF.

Yes! When the system process the payment of your order, it transfer the order to our partners "SSL Servers", where it's processing your payment under encrypted parameters to protect your information.

If you have any problem, contact us as soon as possible to know if your problem is covered by the warranty or not!

Don't worry! The time that is written is an estimate time! Sometimes it can be longer! If you want to track your order, make sure that you choose a shipping method with tracking number. You can track your parcel on http://www.track-trace.com/ post or directly on our japanese post website. If you have any question, please Contact Us

Yes! We can find anything you want from Japan! For the BEST price! If have an inquiry, please Contact Us

You can contact us in English, French, Spanish or Japanese!

Please refer to THIS PAGE

If an order is less than 2Kg it can send as Eco - Small Packet. It's mean that we separate your order in small parcel. The advantage is, the shipping fees are cheaper! If you choose the "Eco Registered - Small Packet" you will have tracking numbers for each parcel we send (the same for insurance).

You just have to put the desired products in your cart, click on the "Shopping Cart" at the top right, choose your country and you will see the price of the various shipping method You can do a simulation to determine the cost of shipping You just have to put the desired products in your cart, click on the "Shopping Cart" at the top right, choose your country and you will see the price of the various shipping method

As our office is closed during the weekend, we do not ship any parcel. Any order made on Friday after 7PM (Japanese Time) will be processed on Monday.

You can contact us by going HERE